Castilla Timepieces
These Terms of Service explain the rules and conditions that apply when you use the Castilla Timepieces website, browse inventory, submit an inquiry, request sourcing assistance, or contact us about buying, selling, or trading a luxury watch.
Last Updated: July 14, 2026
By accessing or using the Castilla Timepieces website, submitting a form, requesting information, or communicating with Castilla Timepieces, you agree to these Terms of Service and any policies referenced in them.
If you do not agree to these Terms, do not use the website or submit information through the website. Castilla Timepieces may update these Terms from time to time. Continued use of the website after updates are posted means you accept the revised Terms.
This website is intended for users who are at least 18 years old or the age of majority in their location. By using the website, you represent that you are legally able to enter into a binding agreement and that the information you provide is accurate and complete.
Castilla Timepieces offers luxury watch-related services, which may include displaying available inventory, answering questions about timepieces, assisting with sourcing requests, reviewing sell or trade submissions, and helping clients explore buying, selling, or trading options.
Information provided through the website is for general informational and commercial purposes. Nothing on the website creates a guarantee that a specific watch, price, trade value, sourcing result, or transaction will be available.
Castilla Timepieces works to present inventory information clearly, including watch details, condition notes, images, references, pricing, and availability. However, inventory may change without notice, and errors may occur.
Castilla Timepieces reserves the right to refuse, cancel, or correct any listing, quote, inquiry, order, or transaction if information is inaccurate, incomplete, unavailable, suspicious, or posted in error.
Watches may be reviewed for authenticity, condition, and supporting details, but no website description should be treated as a manufacturer certification, formal appraisal, insurance valuation, or legal opinion.
Unless specifically stated in writing, pre-owned watches may show normal wear, service history may vary, accessories may differ by listing, and manufacturer warranties may not apply or may have expired. Buyers are encouraged to ask questions before completing a purchase.
Submitting an inquiry, clicking a button, requesting a watch, or discussing a purchase does not guarantee that a sale has been completed. A transaction is only finalized when Castilla Timepieces confirms the terms, availability, payment requirements, and any applicable verification steps in writing.
Shipping terms, carrier, insurance, delivery timing, and signature requirements may vary by transaction and will be confirmed as part of the sale process. Delivery estimates are not guarantees unless expressly stated in writing.
Clients are responsible for providing a secure, accurate delivery address and for being available to receive shipments that require signature or verification. Risk of loss may pass according to the final written sale terms, carrier rules, insurance requirements, and applicable law.
Return, cancellation, refund, deposit, and exchange terms may vary by watch, transaction type, condition, sourcing request, special order, or written agreement. Any return or refund must be approved by Castilla Timepieces in writing before the watch is shipped or returned.
If you ask Castilla Timepieces to help find or source a specific watch, you understand that availability, price, condition, timing, and final purchase terms are not guaranteed. Sourcing may involve market research, third-party availability, changing prices, deposits, and additional approval steps.
A sourced watch is not reserved, purchased, or guaranteed until Castilla Timepieces confirms the specific terms in writing and any required payment or deposit has been completed.
If you submit a watch for sale, trade, or review, you represent that you own the watch or are authorized to discuss it, that the information you provide is accurate, and that the item is not stolen, counterfeit, restricted, subject to undisclosed liens, or involved in any dispute.
You agree not to submit false, misleading, incomplete, unlawful, or unauthorized information through the website. Castilla Timepieces may rely on the information you submit to respond to inquiries, prepare transaction details, review watches, or provide service.
You are responsible for keeping your contact information accurate and for promptly notifying Castilla Timepieces if information related to a pending transaction changes.
By providing your phone number, email address, or other contact information, you authorize Castilla Timepieces to contact you about your inquiry, requested service, watch submission, sourcing request, appointment, order, or transaction.
If you opt in to marketing or promotional communications, you may receive inventory updates, offers, announcements, or related messages. Message frequency may vary. Message and data rates may apply. You may opt out of text messages by replying STOP and request help by replying HELP.
You agree not to use the website to:
The website design, written content, images, graphics, branding, layout, and other materials are owned by Castilla Timepieces or used with permission, unless otherwise stated. You may not copy, reproduce, modify, distribute, or commercially use website content without written permission.
Third-party brand names, logos, and trademarks remain the property of their respective owners. Castilla Timepieces is not affiliated with, sponsored by, or endorsed by those brands unless expressly stated.
The website may include links to third-party platforms, payment providers, inventory tools, social pages, scheduling systems, shipping providers, or other websites. Castilla Timepieces is not responsible for third-party websites, policies, content, security, availability, or actions.
The website and its content are provided on an “as available” and “as is” basis. Castilla Timepieces makes no guarantee that the website will be uninterrupted, error-free, fully current, or free from technical issues.
To the fullest extent permitted by law, Castilla Timepieces disclaims warranties not expressly stated in writing, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
To the fullest extent permitted by law, Castilla Timepieces will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost opportunities, loss of data, or business interruption arising from your use of the website, reliance on website information, or inability to use the website.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
You agree to defend, indemnify, and hold harmless Castilla Timepieces from claims, losses, liabilities, damages, expenses, and costs arising from your misuse of the website, violation of these Terms, submission of inaccurate information, unauthorized sale or trade submission, or violation of another party’s rights.
These Terms are governed by applicable law and, where not prohibited, the laws of the state in which Castilla Timepieces is primarily located, without regard to conflict-of-law principles.
Before filing a claim, you agree to contact Castilla Timepieces and attempt to resolve the issue informally. Any dispute process, venue, or forum may be subject to applicable law and any written transaction agreement between you and Castilla Timepieces.
Questions about these Terms, purchases, sourcing requests, sell or trade submissions, or website use can be sent through the Castilla Timepieces contact page.